Terms of service
This rental bicycle is managed and operated by B.R.CHEESE (hereafter “we”). These terms of service define the matters to be observed when you utilize the rental bicycle service. You shall observe the terms of service when you utilize the rental cycle service.
Utilization application Only reservation from the host is accepted. The reservation is accepted by 21:00 of the day two days before you utilize the service. Your personal information we received for the rental procedures will not be used for any purpose other than our rental bicycle operations and merchandise management. Not more than one bicycle may be rented by one customer.
Reservation cancellation If you cancel by the noon of the day before you utilize the service, the cancellation fee will not be charged. If you cancel from the noon of the day before you utilize the service to the time before the delivery completion, 50% of the total fee will be charged. If you cancel after the delivery completion (transmission of the delivery completion e-mail), 100% of the total fee will be charged. If you do not utilize it without any contact, 100% of the total fee will be charged. If we determine that it is impossible to secure your safety due to the conditions such as typhoons and snow, etc, we will inform you that it is impossible to rent the bicycle. No fee will be charged in this case. The contract becomes complete at the time when we receive your reservation.
Injury and accident We accept no liability for any damages you cause to a third party or any damages you suffer resulting from accidents and thefts, etc caused by a third party during the utilization period. If you have an accident during the utilization period, please take actions specified in a law immediately like reporting it to the police as well as report to us about the time and date, place, cause, and situation of the accident. If you have to settle out of court or have a discussion about the accident, please do it on your own responsibilities. We accept no liability for any accident. Despite the previous provision, if we suffer any damage in some cases including the one where we are forced to compensate a third party for the damages, we may charge you the damages.
Failure or damage of a bicycle In the case of the failure of bicycle, the user shall pay for the repair. In the case where the user causes any unrepairable damages to the bicycle, the user shall pay an amount equivalent to the price of the bicycle. We accept no liability for any damages caused by the failure of bicycle to the user or a third party.
Theft of the bicycle or rental tools. Please be sure to lock the bicycle when you leave it while utilization. In the case where the bicycle is stolen or lost during the utilization period, please report it to the police and contact us immediately. In the case where the bicycle or rental tools become unreturnable due to damage, loss, or theft, etc, you may have to pay the penalty not exceeding the price of the bicycle or the tool. Even if you return the bicycle after we receive the penalty, we will not refund it. In the case where you leave the bicycle in a no-bicycle-parking area and it is removed and stored, we will charge you the total cost for a return of the bicycle.
Prohibited activities Drunk or reckless driving, and other activities which violate traffic regulations. Utilization in dangerous or inappropriate places. Bicycle parking in a no-bicycle-parking area or places where it obstructs traffics of pedestrians or bicycles. Activities of keeping on driving when you have recognized an abnormality of the bicycle (like a flat tire) while driving. Having a third party utilize the bicycle. Other activities which are offensive to public order and morals.
Changes to the terms of service The contents of the terms of service may be changed without prior notice.